Sales Cloud - Lead Conversion on Salesforce1

Sales Cloud - Lead Conversion on Salesforce1

Sales Cloud - Lead Conversion on Salesforce1

Release Readiness Live - Summer '15

By Vocalcom

Multichannel or Omnichannel: How Do You Best Serve Your Customers?

Delivering effective customer service means tailoring to the needs of the customer. In this day and age, companies are poised to reach more customers than ever before with the use of multichannel strategies, which allow consumers to make transactions through the channel of their choice such as chat, SMS, or social media, to name a few. Consumers continue to show...
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