Sales Nuggets of Wisdom: Structured Empathalytics

Sales Nuggets of Wisdom: Structured Empathalytics

Sales Nuggets of Wisdom: Structured Empathalytics

Structured empathalytics inside synergies? What does that even mean? Microsoft Dynamics offers real-world solutions to real-world problems: http://dyn.ms/value.

By Vocalcom

Maximizing Your Unified Agent Experience

Retaining great employees – especially great call center agents – is all about respecting their time, helping them be as efficient as possible and feel appreciated for the work that they’re doing. Nothing slows down a call center agent more than waiting to find out if a prospective customer will pick up the phone. The new unified agent is able...
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