Sales Nuggets of Wisdom: Structured Empathalytics

Sales Nuggets of Wisdom: Structured Empathalytics

Sales Nuggets of Wisdom: Structured Empathalytics

Structured empathalytics inside synergies? What does that even mean? Microsoft Dynamics offers real-world solutions to real-world problems: http://dyn.ms/value.

By Vocalcom

Contact Center Social Media Use Projected for Extreme Growth

We can’t live without social media, and now, neither can the call center. Thanks to the Internet, the workplace has completely evolved and, accordingly, call centers are becoming increasingly advanced by integrating new and disruptive technological solutions (of course, social media just happens to be one of those solutions). At this year’s Call Center Week in Las Vegas, Nevada, Yves...
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