Salesforce Admin Keynote

Salesforce Admin Keynote

Salesforce Admin Keynote

Salesforce admins are the heroes of their offices. Fighting inefficiency, spreading innovation, and championing productivity wherever they can, Salesforce Admins make it possible for their companies to connect to customers in entirely new ways. Join Mike Gerholdt, Admin Evangelist, and Sarah Franklin, Head of Admin Marketing, to hear how admins are delivering innovative apps, data-driven business decisions, and taking their businesses mobile.

By Vocalcom

What's on Your Customer's Call Center Wish List?

Any well-seasoned call center agent knows that it’s easy to think of customers in regards to the problems that they bring. It’s important to always remember that customers are people, too, and each one is unique—a fact that can lead to some of the more interesting and challenging aspects of the call center environment. Let’s take a look at a...
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