Salesforce celebrates 15 years of innovation and giving back

Salesforce celebrates 15 years of innovation and giving back

Salesforce celebrates 15 years of innovation and giving back

In 1999 we began with a simple idea. To give everyone the power to connect to their customers in a whole new way. Today, 15 years later we've succeeded beyond our wildest dreams. Thanks to you. Our customers. Our partners. And our greatest asset of all: Our employees. Today we celebrate the only way we know how. By giving back. Around the globe, every salesforce employee is somewhere volunteering and connecting with a cause they love. Whether in business or in life, our mission is the same. To create deeper, more meaningful connections. And thanks to all of you, our connections are stronger and more meaningful than ever. #salesforce15

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Benefits of a Virtual Call Center vs. Outsourcing

A recent article from NPR discusses how American companies are increasingly looking to virtual call centers versus outsourcing options to provide customer service. In the past, companies might have been tempted to first turn towards outsourcing their customer service operations; however today, non-traditional methods have shown to be a more popular and effective approach. Virtual call centers provide many benefits,...
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