Salesforce Industries Vision

Salesforce Industries Vision

Salesforce Industries Vision

Since the beginning, Salesforce has been focused on making customers successful. Now, that means directly addressing the unique needs of customers’ industries. Here, Salesforce industry experts discuss the disruption boom that’s re-shaping whole sectors, and share a vision for transforming businesses with social, mobile, and the cloud.

By Vocalcom

Targeting Generations X, Y and Z with Social Call Center Software

While there are always new communication trends popping up throughout the call center community, one option that is quickly becoming a preferred method (for young people, especially) is online service. It is important, however, not to ignore the older segment of the population as you foster the growth of this preferred channel for younger individuals. That’s because contrary to popular...
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