Salesforce Industries Vision

Salesforce Industries Vision

Salesforce Industries Vision

Since the beginning, Salesforce has been focused on making customers successful. Now, that means directly addressing the unique needs of customers’ industries. Here, Salesforce industry experts discuss the disruption boom that’s re-shaping whole sectors, and share a vision for transforming businesses with social, mobile, and the cloud.

By Vocalcom

10 Customer Service Skills Every Call Center Agent Should Have

Call center agents are on the front lines of customer service, entrusted with the demanding task of pleasing and appeasing customers. With a myriad number of situations that may arise in a customer service exchange, agents need to be versatile and equipped with a strong skill set to handle the complexity of the job. Here are ten customer service skills...
View Full Article