Salesforce Marketing Cloud Overview Demo

Salesforce Marketing Cloud Overview Demo

Salesforce Marketing Cloud Overview Demo

Journey Builder for Apps, let’s you share personalized content and messages with each of your customers triggered by physical location, your app, or connected products.

By Vocalcom

What is Customer Relationship Management?

From BPO and IP to CEM and SIP, call center jargon often seems like a dizzying maze of mysterious acronyms. Today, we’re focusing on one of them: CRM, or Customer Relationship Management. First, let’s clarify exactly what is meant by customer relationship management. Our own CRM partner, Salesforce, excellently defines the term in a recent blog post, comparing it to...
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