Salesforce Marketing Cloud - Social Studio Overview Demo

Salesforce Marketing Cloud - Social Studio Overview Demo

Salesforce Marketing Cloud - Social Studio Overview Demo

The latest innovation from the teams behind Radian6 and Buddy Media, Social Studio is a single platform for social listening, analysis, content marketing and engagement, built for both enterprise scale and ease of use. Social Studio streamlines how teams collaborate like never before, and extends social across the Salesforce Customer Success Platform. Social Studio is part of the Salesforce Marketing Cloud, the world's leading digital marketing platform helping you build and manage 1:1 customer journeys. http://salesforce.com/marketingcloud - The customer revolution has begun—and it’s never been more important to develop real relationships with your customers. Salesforce Marketing Cloud is the world’s most powerful 1:1 digital marketing platform, helping you make the most of every customer interaction. Are you ready to create personalized, cross-channel customer journeys that deliver exceptional brand experiences? The future of digital marketing is here. See why Salesforce Marketing Cloud is excited to be leading the way. Build and manage your customer journeys with Salesforce Marketing Cloud: Journey Management: http://www.salesforce.com/marketing-cloud/features/digital-marketing-optimization/ Email: http://www.salesforce.com/marketing-cloud/features/email-marketing-solutions/ Mobile: http://www.salesforce.com/marketing-cloud/features/mobile-marketing-software/ Social: http://www.salesforce.com/marketing-cloud/features/social-media-marketing/ Web: http://www.salesforce.com/marketing-cloud/features/web-marketing-data/ Ads: http://www.salesforce.com/marketing-cloud/features/social-advertising-solutions/ Predictive Intelligence: http://www.salesforce.com/marketing-cloud/features/predictive-internet-intelligence/ Content & Messaging: http://www.salesforce.com/marketing-cloud/features/content-marketing-optimization/ Customer Data Platform: http://www.salesforce.com/marketing-cloud/features/customer-data-platform/ Want to stay up-to-date on digital marketing? The Salesforce Marketing Cloud blog publishes everything you need to stay ahead of the curve, including best practices, tips, trends, and recent research: http://exacttarget.com/blog Learn more about Salesforce Marketing Cloud: http://marketingcloud.com For more information about Salesforce: http://salesforce.com

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U.S. Healthcare Call Center Under Heat for Misleading Employees

What is the result of excellent call center software? Simple: Happy customers and happy employees. However, what many call center managers should keep in mind is that customer satisfaction is equally as important as customer satisfaction. Think about it – can unsatisfied employees offer the best possible service? In Contra Costa County, that wasn’t the case. Contra Costa County recently won...
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