Salesforce Q4 Highlights

Salesforce Q4 Highlights

Salesforce Q4 Highlights

Join us as we look at our accomplishments in the fourth quarter (November 2014 – January 2015) and take a complete look at our 2015 fiscal year.

By Vocalcom

The Power of Live Chat for Online Customer Service

In this modern age of quick, convenient, on-the-go communication, customer service is constantly adapting to new consumer needs. With the steady rise in smartphone use and growing sophistication of omnichannel business practices, live chat is proving to be a winning channel in the domain of customer service. Also known as webchat, live chat may be implemented as text, audio, or...
View Full Article