Salesforce1 Platform - Deeper with Field Audit Trail

Salesforce1 Platform - Deeper with Field Audit Trail

Salesforce1 Platform - Deeper with Field Audit Trail

Customer-service organizations and regulated Industries such as financial services, healthcare, and life sciences need the ability to go back and audit data. Jonathan Bruce, Product Manager of Big Data and Sharing at Salesforce, gives you an in-depth look at Field Audit Trail, the new Salesforce tool that captures the full life cycle of your data—up to 10 years history.

By Vocalcom

The Virtual Call Center and Social Media

It’s no secret that most people walk around with a smartphone, or they at least own technology that enables easy Internet connectivity at practically any given time. With both mobile and social media use currently exploding, it’s more than clear that these two communication vices are somehow linked. Business Insider Intelligence has certainly found this to be the case, having...
View Full Article