Salesforce1 Platform - Event Monitoring Demo

Salesforce1 Platform - Event Monitoring Demo

Salesforce1 Platform - Event Monitoring Demo

As companies of every size and industry move to the Salesforce1 Platform, there’s a growing need for greater visibility into how employees are using Salesforce apps. Hear Adam Torman, Director of Product Marketing for the Salesforce1 Platform, explain how the new Event Monitoring tool gives you complete visibility into your Salesforce apps like never before.

By Vocalcom

At least 15 Percent of Customers Desire Online Assistance - Does Your Contact Center Give It to them?

There are many different options customers can take advantage of if they’re looking for that little extra service push. When it comes to finding the specific answers they’re looking for, there are more options than ever before for customers to use, regardless of where they’re located, such as in-store kiosks, automated responses and direct customer service applications on mobile devices....
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