Salesforce1 Platform - Introduction to Event Monitoring

Salesforce1 Platform - Introduction to Event Monitoring

Salesforce1 Platform - Introduction to Event Monitoring

As companies of every size and industry move to the Salesforce1 Platform, there’s a growing need for greater visibility into how employees are using Salesforce apps. Hear Adam Torman, Director of Product Marketing for the Salesforce1 Platform, explain how the new Event Monitoring tool gives you complete visibility into your Salesforce apps like never before.

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Customer feedback allows companies to better understand what is working well and what areas need improvement. To deliver the best customer service, it's important to understand how your customers feel and give them a chance to tell you why. But how efficiently does your brand collect this information? Here are seven best practices for taking a strategic approach toward collecting...
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