Salesforce1 Platform - Introduction to Field Audit Trail

Salesforce1 Platform - Introduction to Field Audit Trail

Salesforce1 Platform - Introduction to Field Audit Trail

Customer-service organizations and regulated Industries such as financial services, healthcare, and life sciences need the ability to go back and audit data. Jonathan Bruce, Product Manager of Big Data and Sharing at Salesforce, gives you an in-depth look at Field Audit Trail, the new Salesforce tool that captures the full life cycle of your data—up to 10 years history.

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5 Ways Mobile Customer Engagement Drives Brand Success

Modern times have paved the way for modern conveniences, not least of which is mobile use. As consumers continue to rely on smartphones for everything from checking mail to making purchases, companies are set to boost sales and deliver excellent service with clever mobile customer engagement. Here are five ways mobile customer engagement can fuel brand success. It saves customers...
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