Q2 Highlights Q2 Highlights Q2 Highlights

Join us for a look back at our accomplishments in the second quarter of fiscal year 2015 (May 2014 - July 2014). In this quarter we announced an exciting partnership with Microsoft that puts our customers first and will enable them to be more productive. In a move to accelerate the transformation of the healthcare industry, we also announced a strategic alliance with Royal Philips. We launched Salesforce Wear, the industry's first initiative for wearable computing in the enterprise. New headquarters in London and in Paris were unveiled cementing our commitment to our European customers. And Forbes named us The World's Most Innovative Company for the fourth year in a row! It's been one amazing Summer. Thank you for making us who we are today. - CRM and Cloud Computing To Grow Your Business. Learn more:

By Vocalcom

Measuring Employee Engagement in the Modern Contact Center

A key aspect of running a successful business involves maintaining and strengthening the resources that a company already possesses. Along with the prevention of churn, employee retention is just as, if not more, important. For call centers, improving employee retention means more than just saving paperwork – it means a more reliable infrastructure of engaged employees, as well as significant...
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