Q3 Highlights Q3 Highlights Q3 Highlights

Join us for a look back at our accomplishments in the third quarter of fiscal year 2015 (August 2014 - October 2014). We celebrated the Digital Marketing Conference of the Year with Connections 2014 in Indianapolis. We announced Salesforce Ventures, the company's global corporate investment group, with it's first fund of $100 million to invest in the next generation of enterprise technology companies. We held Dreamforce in San Francisco, the world's largest software conference and experienced four high-energy days of innovation, education, fun and giving back. Thank you for making us who we are today.

By Vocalcom

5 Ways Social Listening Can Revitalize Your Brand

Omnichannel brands understand the importance of using social media as a tool for customer service in the modern age, but how many are really listening to what their customers are saying? Many customer service experts would argue that monitoring social media sites superficially is not enough to really gain the critical feedback necessary to strengthening a brand. Rather, many brands...
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