Q3 Highlights Q3 Highlights Q3 Highlights

Join us for a look back at our accomplishments in the third quarter of fiscal year 2015 (August 2014 - October 2014). We celebrated the Digital Marketing Conference of the Year with Connections 2014 in Indianapolis. We announced Salesforce Ventures, the company's global corporate investment group, with it's first fund of $100 million to invest in the next generation of enterprise technology companies. We held Dreamforce in San Francisco, the world's largest software conference and experienced four high-energy days of innovation, education, fun and giving back. Thank you for making us who we are today.

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Facebook Chat Bots: The Future of Self-Service?

Facebook is determined to take customer service to the next level. The company recently revealed its Businesses for Messenger platform, highlighting the perks of its popular messaging app for customer engagement. Now, Facebook has announced it is granting businesses access to its API to further develop one feature of its Messenger platform: chat bots. What exactly are chat bots? Essentially,...
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