Salvatore Ferragamo Tesetmonial Video - SAP CRM powered by SAP HANA

Salvatore Ferragamo Tesetmonial Video - SAP CRM powered by SAP HANA

Salvatore Ferragamo Tesetmonial Video - SAP CRM powered by SAP HANA

Salvatore Ferragamo, one of the world's leaders in the luxury goods sector and whose origins date back to 1927. With over 3,800 employees and a network of over 630 mono-brand stores. Hear how Salvatore Ferragamo is using SAP CRM powered by SAP HANA to open a wide perspective for the future.

By Vocalcom

Your Customers Give You Plenty of Data: Are You Using It?

Jack has the same problem every time he dials into a customer contact center. Since he struggles to speak English, he can’t always understand the customer representative or automated list being offered. Oftentimes, as a result, he finds himself hanging up or being connected to the wrong department. Needless to say, it’s an incredibly frustrating experience. So, imagine how good...
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