Salvatore Ferragamo Tesetmonial Video - SAP CRM powered by SAP HANA

Salvatore Ferragamo Tesetmonial Video - SAP CRM powered by SAP HANA

Salvatore Ferragamo Tesetmonial Video - SAP CRM powered by SAP HANA

Salvatore Ferragamo, one of the world's leaders in the luxury goods sector and whose origins date back to 1927. With over 3,800 employees and a network of over 630 mono-brand stores. Hear how Salvatore Ferragamo is using SAP CRM powered by SAP HANA to open a wide perspective for the future.

By Vocalcom

The Power of Proactive Customer Service

Customer service was once reactive in nature, with customers calling when support was needed and companies merely delivering the needed assistance. In today’s competitive world, however, customer engagement is the rule, as brands strive to build relationships with customers and win their long-term loyalty. This shift to proactive service demonstrates the modern customer-centric approach, as it empowers customers by solving...
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