Salvatore Ferragamo Tesetmonial Video - SAP CRM powered by SAP HANA

Salvatore Ferragamo Tesetmonial Video - SAP CRM powered by SAP HANA

Salvatore Ferragamo Tesetmonial Video - SAP CRM powered by SAP HANA

Salvatore Ferragamo, one of the world's leaders in the luxury goods sector and whose origins date back to 1927. With over 3,800 employees and a network of over 630 mono-brand stores. Hear how Salvatore Ferragamo is using SAP CRM powered by SAP HANA to open a wide perspective for the future.

By Vocalcom

A Carefully Constructed Roadmap Can Increase Contact Center Flexibility

One of the largest benefits to contact centers is the numerous applications and components that are available in the technology. Tools like predictive dialing, e-mail management, chat services, quality monitoring and interactive voice response (IVR), for example, have been some of the most successful and widely implemented; however, there can be a downside to all of these options that surfaces...
View Full Article