SAP API Management Technical Demo

SAP API Management Technical Demo

SAP API Management Technical Demo

This is an E2E SAP API management technical demo to show how companies can provide services as APIs to the developer community that can be used in a secure and well governed way. You will see in the video: - Adding existing APIs to API management - Add check for apikey and add proxy to product - Create an app to call the APIs & testing - Analytics

By Vocalcom

The Complexity of the Contact Center Customer Ecosystem

When it comes to customer service, getting it “right” feels like the easiest thing in the world. Just ask the customer what they want, surely. The problem with this approach, though, is that customers often have varying needs and priorities depending on their circumstances. Furthermore, customers have preferences in how they engage with contact center agents. While the emergence of...
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