SAP API Management Technical Insides

SAP API Management Technical Insides

SAP API Management Technical Insides

This video shares the technical inside of SAP API Management which helps make APIs scalable and manageable. It covers some technical aspects like hardware and software requirements, installation scenarios, key features along with the best practices of this solution. SAP API Management helps customers share digital assets and processes beyond traditional applications and websites, enabling developer communities to consume digital assets with ease in new channels, devices, and user interfaces while promoting innovation and supporting new revenue streams.

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Call center agents are at the core of every brand’s customer experience. As they are given the important tasks of communicating with customers and finding solutions while using numerous technologies, it’s essential that they receive the proper training to deliver the best service possible. Here are seven tips for training call center agents effectively. Use customer feedback as training material...
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