SAP Gateway for Microsoft: Service Pack 03/Office 365 demo

SAP Gateway for Microsoft: Service Pack 03/Office 365 demo

SAP Gateway for Microsoft: Service Pack 03/Office 365 demo

This demo shows scenarios that explains how SAP Gateway for Microsoft can be used to surface data and processes from SAP share point and office applications both online and the classical rich client desktop experience.

By Vocalcom

5 Tips for Handling Customer Complaints in the Contact Center

In customer experience, complaints are an unfortunate but inevitable part of the process. Without some negative feedback from time to time, your brand may not always recognize where improvements can be made and what your customers are looking for. For this reason, it’s important to embrace complaints as an opportunity to learn more about your brand and how to engage...
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