SAP Gateway for Microsoft: Service Pack 03/Office 365 demo

SAP Gateway for Microsoft: Service Pack 03/Office 365 demo

SAP Gateway for Microsoft: Service Pack 03/Office 365 demo

This demo shows scenarios that explains how SAP Gateway for Microsoft can be used to surface data and processes from SAP share point and office applications both online and the classical rich client desktop experience.

By Vocalcom

Need-to-Know Mobile Usage Statistics for Strengthening Contact Center Engagement

Mobile technology continues to advance, break barriers and redefine the state of customer service and engagement for the hyper-connected contact center. Managers need to be constantly aware of the ever-changing mobility landscape and the ways in which they can improve their offerings in order to achieve higher satisfaction rates. In light of this, leading industry research firm Pew Internet revealed...
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