SAP Replication Server Overview

SAP Replication Server Overview

SAP Replication Server Overview

SAP Replication Server delivers real-time data movement and sychronization solutions, such as disaster recovery/high availability of mission-critical applications, real-time reporting and analytics system loading, real-time distribution of data across geographies, and real-time ODS reporting.

By Vocalcom

Transitioning to a Multi-Channel Call Center Approach Isn't Always That Easy

Customers today continue to demand more – including more responsive service and in more ways than just voice. In fact, according to Econsultancy’s Multichannel Retail Survey, 39 percent of participants said that it is “very important” to be able to interact with companies using different channels. Engaging via a cross-channel interaction builds on customer behavior both past and current. Today,...
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