SAP's Platform-as-a-Service Offering - SAP HANA Cloud Platform

SAP's Platform-as-a-Service Offering - SAP HANA Cloud Platform

SAP's Platform-as-a-Service Offering - SAP HANA Cloud Platform

An overview of how SAP intends to focus HANA Cloud Platform for customers/partners/developers to build new applications, extend on-premise applications, or extend cloud applications. Get an understanding of the platform today, and the direction SAP is headed. Also understand key partnerships and use cases of the platform today as well as future capabilities that are being developed. For more info, please visit: http://hcp.sap.com/index.html

By Vocalcom

Measuring Employee Engagement in the Modern Contact Center

A key aspect of running a successful business involves maintaining and strengthening the resources that a company already possesses. Along with the prevention of churn, employee retention is just as, if not more, important. For call centers, improving employee retention means more than just saving paperwork – it means a more reliable infrastructure of engaged employees, as well as significant...
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