Seasons of Opportunity: A Hangout with Etsy

Seasons of Opportunity: A Hangout with Etsy

Seasons of Opportunity: A Hangout with Etsy

Although the holidays are often seen as the biggest retail season, for most small businesses, there are many #SeasonsOfOpportunity year-round. In fact, small businesses drive a tremendous amount of revenue throughout the year, making up 54% of all US retail sales (Source: Small Business Administration). This huge impact is driven by thousands of micro-businesses every day, including those on platforms like Etsy. Join us as we talk to Parker Gard from +Etsy about how small business owners can make the most of the web and prepare for seasonal fluctuations in sales. Want to find out more about how Etsy can enhance your business? Check out our seller information page: http://bit.ly/1HgCztQ

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Gamification in the Contact Center: A Motivator for Agent Success

In the business world, keeping customers satisfied is indeed a major key to success. However, one should not ignore the fact that employee motivation plays a large role in creating customer satisfaction. In the contact center industry, agents play a significant role in fostering and maintaining customer satisfaction, and one of the major current trends in the industry focuses on...
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