Seasons of Opportunity: A Hangout with Etsy

Seasons of Opportunity: A Hangout with Etsy

Seasons of Opportunity: A Hangout with Etsy

Although the holidays are often seen as the biggest retail season, for most small businesses, there are many #SeasonsOfOpportunity year-round. In fact, small businesses drive a tremendous amount of revenue throughout the year, making up 54% of all US retail sales (Source: Small Business Administration). This huge impact is driven by thousands of micro-businesses every day, including those on platforms like Etsy. Join us as we talk to Parker Gard from +Etsy about how small business owners can make the most of the web and prepare for seasonal fluctuations in sales. Want to find out more about how Etsy can enhance your business? Check out our seller information page: http://bit.ly/1HgCztQ

By Vocalcom

6 Tips for Fixing a Poor Customer Service Experience

As most brands will tell you, the cost of a poor customer service experience is high. According to an American Express study, 55% of consumers have intended to make a purchase but eventually backed out due to a poor service experience. A GetSatisfaction study further found that 71% of customers eventually ended a business relationship due to poor service, while...
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