Secure systems, reliable customer solutions: Assa Abloy and Microsoft Dynamics AX

Secure systems, reliable customer solutions: Assa Abloy and Microsoft Dynamics AX

Secure systems, reliable customer solutions: Assa Abloy and Microsoft Dynamics AX

Assa Abloy provides the most advanced locking and door-opening solutions available worldwide, but something wasn't quite clicking. Within the company, there were over sixty legacy ERP solutions operating at the same time, and operating costs were high. Now with Microsoft Dynamics AX, information flows seamlessly - technical, non-technical, and personal – opening the door for continued customer service excellence. View the full Customer Story here - https://customers.microsoft.com/Pages/CustomerStory.aspx?recid=19799.

By Vocalcom

Why Financial Service Centers Need a Cloud Contact Center

According to the Ernst and Young Global Consumer Banking Survey, one-third of banking customers changed their service provider from 2011 to 2012. Because of this, it should go without saying that attention needs to be given to improving the customer experience side of banking. As financial institutions offer common incentives and services, perhaps the best way to turn is on...
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