Secure systems, reliable customer solutions: Assa Abloy and Microsoft Dynamics AX

Secure systems, reliable customer solutions: Assa Abloy and Microsoft Dynamics AX

Secure systems, reliable customer solutions: Assa Abloy and Microsoft Dynamics AX

Assa Abloy provides the most advanced locking and door-opening solutions available worldwide, but something wasn't quite clicking. Within the company, there were over sixty legacy ERP solutions operating at the same time, and operating costs were high. Now with Microsoft Dynamics AX, information flows seamlessly - technical, non-technical, and personal – opening the door for continued customer service excellence. View the full Customer Story here - https://customers.microsoft.com/Pages/CustomerStory.aspx?recid=19799.

By Vocalcom

Raising the Bar for Collection Agencies with Advanced Predictive Dialing

The mere phrase “debt collection” automatically invokes frustrating images of exhausted call center agents attempting to euphemistically tell frustrated customers that they owe money. Thankfully, there is a technology that mitigates these challenges and improves the experience for both customers and collection agencies alike. Conversely, a predictive dialer solution offers many advantages aimed at enhancing agent efficiency and productivity by making...
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