Selena Cuffe (MBA 2003) - Transforming the Wine Industry For Black South Africans

Selena Cuffe (MBA 2003) - Transforming the Wine Industry For Black South Africans

Selena Cuffe (MBA 2003) - Transforming the Wine Industry For Black South Africans

Selena Cuffe (MBA 2003) discovered that only 2 percent of South Africa’s $3 billion wine industry was owned by black South Africans. As CEO of Heritage Link Brands, she now runs the largest import business of these wines, bringing them to audiences around the world. Learn more: https://www.alumni.hbs.edu/campaign/making-a-difference/Pages/individual-spotlights.aspx?num=4322&cindex=3

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The Call Center Agents' Role in Handling Customer Complaints

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