Sending Mass Email

Sending Mass Email

Sending Mass Email

This demo shows you how to leverage the mass email tool in Salesforce, so you can quickly contact your customers and keep track of these emails within the Salesforce app. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

Top Tips for Securing a Successful Web-Based Contact Center

For call center managers and executives looking to stay ahead with the latest industry trends, implementing a Web-based contact center is only the first step. After that, it’s up to them to ensure the system effectively streamlines company workflow and tailors to their individual business goals. What can you do to ensure a successful contact center? Here are three tips...
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