Sending Mass Email

Sending Mass Email

Sending Mass Email

This demo shows you how to leverage the mass email tool in Salesforce, so you can quickly contact your customers and keep track of these emails within the Salesforce app. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

PCI DSS Compliance Increasingly Important as Call Center Security Concerns Grow

The call center industry is certainly no stranger to security concerns. The thought alone of security going awry is distressing enough to keep any call center manager or decision-maker on his or her toes. This burdensome thought, however, can become a daily reality when your contact and customer service staffers are outsourced to countries overseas. Locations like Nicaragua and the...
View Full Article