Sending Mass Email

Sending Mass Email

Sending Mass Email

This demo shows you how to leverage the mass email tool in Salesforce, so you can quickly contact your customers and keep track of these emails within the Salesforce app. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

Fast Facts that Could Save You From Bad Customer Service

What would you consider the top threats to your contact center? It shouldn’t take long to identify bad customer service. This is where the majority of contact centers feel vulnerable, and it’s not hard to understand why. In fact, 89 percent of buyers have switched to a competitor after receiving bad customer service and 86 percent would pay more for...
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