Sephora Turns Smartphones Into Local Store Magnets

Sephora Turns Smartphones Into Local Store Magnets

Sephora Turns Smartphones Into Local Store Magnets

The popular beauty retailer uses mobile phones and in-store digital to bring happier, better-informed and more loyal customers into its local outlets.

By Vocalcom

The Importance of the Customer Experience

A great experience is key to getting customers to remain loyal for the long haul, with industry pundits like Forrester continually reporting the importance of delivering an exceptional customer experience. So how can you improve on the customer experience? Here are some quick tips:  Make it easy to reach you. Customers want it to be easy to do business with...
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