Service Cloud Implementation: A Customer Perspective

Service Cloud Implementation: A Customer Perspective

Service Cloud Implementation: A Customer Perspective

Join us to learn from the real world experiences of ThinkDirect Marketing Group, a salesforce.com and EnablePath customer. TDMG Director of Information Technology Teresa Radan will provide a summary of her company's Service Cloud deployment, including how they handled subscription management, payment processing, invoice generation, and order data, all within the Salesforce1 Platform.

By Vocalcom

Two Companies, One Successful Long-Term Relationship

In an interview with Claude Briquet, the founding director of ADM Value, we learn about the power and reliability of Vocalcom’s technology. A call center specializing in outsourcing and managing offshore client relationships, ADM Value sought out a dependable contact center solution in 1997. The company invested in Vocalcom only two years after its initial launch and has since remained...
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