Service Cloud Keynote: Deliver the Future of Customer Service. Today.

Service Cloud Keynote: Deliver the Future of Customer Service. Today.

Service Cloud Keynote: Deliver the Future of Customer Service. Today.

Customer experience is overtaking product and price as the #1 brand differentiator. How is your company leveraging this industry change? Join Service Cloud SVP & GM Mike Milburn to learn how the most successful organizations are using Service Cloud to transform their businesses with a service-first strategy. Come learn how to prepare your organization for the future and drive customer satisfaction by delivering more personalized service in a smarter and faster way than ever before.

By Vocalcom

Global Data on Facebook Ad Spending, Maximizing Profit

Recently, our partner, Salesforce, shared its thoughts on the state of social ad spending – a market that is being predicted to reach $11 billion by 2017. This statistic alone should be influencing both domestic and international call centers to reinvent their strategies and to reimagine the way they look at social media. Global and Regional Trends Asia-Pacific as a...
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