Service Live Agent Feature Demo

Service Live Agent Feature Demo

Service Live Agent Feature Demo

Deliver a personalized service experience to your customers, or potential customers, by engaging them at just the right moment - on any device - with Salesforce Live Agent chat.

By Vocalcom

The Importance of Eliminating Hold Time Now

One of the challenges in running any contact center is making sure that the location is sufficiently and intelligently staffed. It’s not just about having the right number of physical agents on premises, but also about giving them the market’s most robust telemarketing software and tools to keep business operations smoothly flowing. Web, mobile and in-call virtual queuing capabilities empower...
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