Shutterstock's Premier Success Story

Shutterstock's Premier Success Story

Shutterstock's Premier Success Story

Shutterstock, Inc., a leading provider of digital imagery to businesses, marketing agencies, and media organizations around the world, uses Sales Cloud and Service Cloud to manage and support its customer accounts. The company relies on Premier+ Success to assist with administration and development, and increase the productivity and strategic focus of its sole Salesforce Administrator, Alex Correa. For instance, Correa delegates dozens of reporting requests each week to Premier+ Success administrative services, saving more than 20% of his time. http://www.salesforce.com/services-training/customer-support/customers/shutterstock.jsp

By Vocalcom

Downtime and Disaster Recovery 101

There are countless aspects of running a successful enterprise; employee retention and satisfaction, customer relations, effective advertising and day-to-day operation, just to name a few. With so much to think about, it is possible that two of the more costly aspects – dealing with downtime and being prepared for disaster – might slip through the cracks. Electrical outages occur, Internet...
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