Shutterstock's Premier Success Story

Shutterstock's Premier Success Story

Shutterstock's Premier Success Story

Shutterstock, Inc., a leading provider of digital imagery to businesses, marketing agencies, and media organizations around the world, uses Sales Cloud and Service Cloud to manage and support its customer accounts. The company relies on Premier+ Success to assist with administration and development, and increase the productivity and strategic focus of its sole Salesforce Administrator, Alex Correa. For instance, Correa delegates dozens of reporting requests each week to Premier+ Success administrative services, saving more than 20% of his time. http://www.salesforce.com/services-training/customer-support/customers/shutterstock.jsp

By Vocalcom

Latin American Contact Center Market Has a Lot to Look Forward To

The contact center industry has long been one of the world’s most vital, boasting the ability to connect through phone—and later e-mail, chat and social media messaging—making it ideal for distributing service centers throughout the world. The latest market to fully utilize the benefits of call center software has been Latin America, where $315 million of market earned revenues were...
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