Siemens's Premier Success Story

Siemens's Premier Success Story

Siemens's Premier Success Story

Siemens Energy uses Salesforce for everything from pre- and post-sales to maintaining service contracts. With small IT teams supporting many end users across the world, Siemens relies on Salesforce Premier+ Success to streamline end-user support and increase productivity of its IT staff. http://www.salesforce.com/services-training/customer-support/customers/siemens.jsp

By Vocalcom

The Role of SMS in Driving Sales and Customer Satisfaction

When one speaks of omnichannel strategy, social media platforms often come to mind. In addition to traditional voice, many brands using an omnichannel approach these days engage customers on numerous social media channels as well as through different modes of chat such as video and live chat. However, one channel that is sometimes ignored but equally meaningful for sales and...
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