Simple Ways to Improve Hotel Guest Experience - Futurist Speaker

Simple Ways to Improve Hotel Guest Experience - Futurist Speaker

Simple Ways to Improve Hotel Guest Experience - Futurist Speaker

Future of the Hotel Industry, and customer service focused industries. Quick tips to improve your product and stand out from your competitors, making your service feel luxurious, simply. Consumers' needs are often generic, therefore creating what feels like bespoke customer service is often relatively simple. Making use of automatic check-ins and ensuring simple needs, such as ample rest-rooms on arrival are met, leave lasting positive impressions for your customers. Positive brand associations will mean repeat sales and better ratings on the ever important social rating sites such as trip advisor, and increase word-of-mouth tips between friends and family. Futurist keynote speaker, Patrick Dixon - author 15 books on global trends and Chairman of Global Change Ltd - is an international inspirational lecturer, and expert, on leadership, management, supply chain, innovation, trends analysis and business strategy. He has been ranked one of the 20 most influential business thinkers alive today (Thinkers 50). For more articles and videos please visit: http://www.globalchange.com Subscribe to Patrick's YouTube Channel: http://www.youtube.com/subscription_center?add_user=pjvdixon Google+ https://plus.google.com/PatrickDixonFuturist LinkedIn: http://uk.linkedin.com/in/patrickdixon Twitter: https://twitter.com/patrickdixon Facebook: https://www.facebook.com/drpatrickdixon

By Vocalcom

The 'Perceived' Demise of E-mail: Fact or Fiction

It’s indisputable that many in the call center industry have been putting an emphasis on the need to utilize social media sites, such as Facebook and Twitter. While this is good and well (social media is pinned as being the future of customer service) this enthusiasm for new outlets could easily be construed as a dismissal of previous standards, such...
View Full Article
Questions?
No problem, we can help. Just call us at or click below.
Contact us