Singapore Tonight: Is There a Shortage of Skilled Graduates?

Singapore Tonight: Is There a Shortage of Skilled Graduates?

Singapore Tonight: Is There a Shortage of Skilled Graduates?

Shaurav Sen reveals CEB’s latest findings on the graduate talent with Singapore Tonight. During the interview, Shaurav discussed the drivers of underemployment and explains how misaligned expectations that companies and young talent have of one another are driving the perception of a skills deficit in the market. For more, please visit: http://ceburl.com/1jhm

By Vocalcom

Utilizing Common Smartphone Features to Inform Contact Center Clients

In running a contact center, it is important to realize how customers most frequently utilize their time. By knowing how the customer lives, the organization can more effectively reach out and connect to the customers that they serve. One interaction that cannot be ignored is using the “contact center” that the customer has at their immediate disposal—their smartphone. In an...
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