Sit-Down with Apttus CEO & Founder, Kirk Krappe

Sit-Down with Apttus CEO & Founder, Kirk Krappe

Sit-Down with Apttus CEO & Founder, Kirk Krappe

Apttus CEO, Kirk Krappe and Steve Rakoczy, SVP, Operations and IT at Neopost sit down to tell us how Neopost successfully leveraging Apttus’ industry leading Quote-to-Cash solutions.

By Vocalcom

Social Media and Your Contact Center: What You Need to Know

Whether contact center managers like it or not, social media is becoming a huge part of what every contact center needs to utilize in order to be successful. More statistical evidence is showing just how important social media continues to be; 81 percent of survey respondents noted that their friends’ social media posts directly influence their purchase decisions, for instance....
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