Sitel La Rochelle supports Sidaction 2015 (French)

Sitel La Rochelle supports Sidaction 2015 (French)

Sitel La Rochelle supports Sidaction 2015 (French)

On March 28 & 29, 300 Sitel volunteers answered calls over the Sidaction week-end for donation against Aids. News on France3 TV channel. Les 28 et 29 Mars 2015, 300 bénévoles Sitel ont pris les appels de dons pour l’association qui lutte contre le Sida. Reportage sur site de France3.

By Vocalcom

5 Tips for Handling Customer Complaints in the Contact Center

In customer experience, complaints are an unfortunate but inevitable part of the process. Without some negative feedback from time to time, your brand may not always recognize where improvements can be made and what your customers are looking for. For this reason, it’s important to embrace complaints as an opportunity to learn more about your brand and how to engage...
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