Sitel Sources: The Future of In-home Support

Sitel Sources: The Future of In-home Support

Sitel Sources: The Future of In-home Support

Vicki Jenkins from NelsonHall sat down with us and discussed the future of in-home support.

By Vocalcom

The Rising Trend of Mobile Marketing

Consumers nowadays are showing an increasing predilection for researching products and making purchases on mobile devices rather than desktops. A recent Forrester report revealed that mobile commerce surpassed desktops in retail traffic last year, while Prosper Mobile Insights indicates that 81% of smartphone users have done product research from their phones with 50% eventually making a purchase through the same...
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