Sitel Sources: The Future of In-home Support

Sitel Sources: The Future of In-home Support

Sitel Sources: The Future of In-home Support

Vicki Jenkins from NelsonHall sat down with us and discussed the future of in-home support.

By Vocalcom

Just How Viable is Kindle Fire's 'Mayday' Video Service?

For so long, the call center has been about the phone call and being able to dial out to receive help. Dealing with e-mail, pop-up chats and social media sites like Twitter and Facebook have been difficult enough for some consumers, let alone throwing video into the mix. For some, trying to work with new software and video cameras might...
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