Situation 1

Situation 1

Situation 1

Situation 1: Joe Bloggs walks into your customer's store. He browses through all of the top end products, then whips out his mobile and buys and similar product at a cheaper price online from a different vendor. How does your client engage Joe and ensure he doesn't do this again? This video features: Stephen Partridge, Digital Experience Consultant at Sitecore, Aadil Qureshi, World Wide Leader at IBM and Chris Gibbins, Head of User Experience at Red Eye

By Vocalcom

What is an In-Store Kiosk?

Imagine being able to complete your entire shopping experience in-store but without the help of a single salesperson. This is absolutely possible by leveraging the power of an in-store kiosk for customer service. Today’s advanced call center solutions encompass multiple ways of innovatively connecting and engaging with customers. In-store kiosks are at the front line of doing so. In-store kiosk...
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