Small & Medium Business Keynote: Scale, Connect and Grow with Salesforce

Small & Medium Business Keynote: Scale, Connect and Grow with Salesforce

Small & Medium Business Keynote: Scale, Connect and Grow with Salesforce

New technologies and ways of raising capital are making it easier than ever to start and grow a company. But small and medium businesses still face a unique set of challenges. Join Tony Rodoni, SVP of Small Business, and Brian Millham, President of Commercial Sales, to hear how small and medium businesses are using Salesforce to attract new customers, build stronger relationships, and grow faster than ever.

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Don't Underestimate the Power of Online Service for Older Customers

The telephone still stands as the preferred method of communication for older consumers; however, the right call center software solution can be the key needed to bringing more of these traditional individuals over into the online realm. Confusion and usability are often cited as top reasons for older customers staying away from online service, but a recent study by Forrester...
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