Smart call, for conversational mobile apps

Smart call, for conversational mobile apps

Smart call, for conversational mobile apps

Smart call is a unique and innovative solution to enhance the customer experience in smartphone apps, bringing easier and smoother way to reach your company, by displaying visual IVR and contextual assistance, waiting time, and queue registering without calling.

By Vocalcom

Thirty Percent of Brands use Twitter for Customer Service

As we all know, customer service is not a one-size-fits-all kind of deal. That’s why it’s incredibly important to make use of multiple mediums and choose the channels that best meet your customers’ needs. Just look at Twitter. What does this social channel have to show for itself? ·         Twitter has over 150 million registered uses, with 140 million interacting...
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