Smart call, for conversational mobile apps

Smart call, for conversational mobile apps

Smart call, for conversational mobile apps

Smart call is a unique and innovative solution to enhance the customer experience in smartphone apps, bringing easier and smoother way to reach your company, by displaying visual IVR and contextual assistance, waiting time, and queue registering without calling.

By Vocalcom

Winning Over Customers with Proactive Customer Service

Traditionally, customer service has often been viewed as a reactive means of handling customer concerns. While contact centers play a pivotal role in managing this critical aspect of business, taking the extra step toward pleasing customers before an issue arises-or just for the sake of pleasing them-can be key to winning them over. Here are five ways to deliver excellent...
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