Social Customer Service Summit 2014

Social Customer Service Summit 2014

Social Customer Service Summit 2014

A round-up of our 2014 Social Customer Service Summit

By Vocalcom

The Virtual Call Center and Social Media

It’s no secret that most people walk around with a smartphone, or they at least own technology that enables easy Internet connectivity at practically any given time. With both mobile and social media use currently exploding, it’s more than clear that these two communication vices are somehow linked. Business Insider Intelligence has certainly found this to be the case, having...
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