Social for Service Feature Demo

Social for Service Feature Demo

Social for Service Feature Demo

Social for Service lets your agents listen and engage with customers across social channels.

By Vocalcom

Infonetics Reports Managed Cloud Security Market Will Reach $9 Billion by 2017

Hosted technology has been making great strides as of late in the call center space. Hosted call centers not only boast greater security, but greater uptime and lower Capex costs, seeing how the majority of physical hardware is removed from being on-site and is hosted by a third party service provider via the cloud. The latest news in the managed/hosted...
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