Social Media Marketing Society - Introduction

Social Media Marketing Society - Introduction

Social Media Marketing Society - Introduction

Want to discover new ways to market your business? Need to keep your company on the leading edge of social? Want to stay ahead of your competitors? Introducing the Social Media Marketing Society from Social Media Examiner. Read more at: http://society.socialmediaexaminer.com/

By Vocalcom

5 Ways to Deliver Optimum Omnichannel Customer Service

Many brands nowadays embrace a multichannel approach to customer engagement. However, merely being present on multiple channels does not ensure great customer experiences, as some channels are often not optimized for meaningful content or lack the consistent agent support customers look for. In this regard, the distinction between multichannel and omnichannel is significant: omnichannel customer service stands for true, consistent...
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