Social Media Marketing World 2015 Sizzle Reel - Highlights from SMMW15

Social Media Marketing World 2015 Sizzle Reel - Highlights from SMMW15

Social Media Marketing World 2015 Sizzle Reel - Highlights from SMMW15

Some of the memorable moments, amazing attendees and talented speakers that made Social Media Marketing World 2015 the phenomenal success that it is!

By Vocalcom

Workforce Optimization: A Winning Strategy for Brand Success

While employees are the critical backbone of every company, customer service agents are the human connection between a brand and its customers. Entrusted with delivering excellent service and serving as brand representatives, customer service agents bear the important task of giving brands an authentic, empathetic voice with great skill and professionalism. Given the demanding pace of contact center life, agents...
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