Spring '15 - Community Cloud

Spring '15 - Community Cloud

Spring '15 - Community Cloud

Join our Product Management team for a look at all things Spring '15 for Communities, Chatter and Files.

By Vocalcom

Web, Mobile, Social: Multi-Channel Communication and Telemarketing

A new article from Bloomberg Businessweek outlines how companies, such as Facebook, are planning to expand Internet access on a global scale. This, of course, means that providing tech- and Internet-friendly customer service options will be more important than ever. Because of this, social, mobile and Web tools have become increasingly vital parts of today’s advanced suite of call center...
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