Spring '15 - Event Monitoring

Spring '15 - Event Monitoring

Spring '15 - Event Monitoring

Join Adam Torman for a look at the new Event Monitoring feature in Spring '15.

By Vocalcom

Top Financial Benefits of Deploying a Hosted Call Center

There has been a great deal of hype regarding the hosted contact center and, like every great technological offering, data is coming back proving just how helpful the solution can be for companies’ budgets. For instance, one of the Web’s biggest retailers, Overstock.com Inc., was recently looking for a solution to its overloaded call center infrastructure. Not only did the...
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