Spring '15 - Sales Cloud Enhancements

Spring '15 - Sales Cloud Enhancements

Spring '15 - Sales Cloud Enhancements

Join Robin Grochol for an introduction to Sales Path which is new in Spring '15 and also hear about what's new for tasks, Today and collaborative forecasting.

By Vocalcom

7 Rules for Exceptional Customer Service

In today’s omnichannel world, brands and customers have more ways than ever to engage with one another. However, rapid advances in technology and the growing dominance of social media as a customer service platform means that brands are constantly challenged to stay current and competitive. According to Deloitte, 62% of companies view customer experience provided through contact centers as a...
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