Spring '15 - Salesforce for Outlook

Spring '15 - Salesforce for Outlook

Spring '15 - Salesforce for Outlook

Join Damien Joly to hear about the latest updates to Salesforce for Outlook in Spring '15

By Vocalcom

Leverage Proactive Communication when Speaking with Customers

It should go without saying that proactive communication is an extremely important part of the overall customer communication process. Implementing proactive communication is critical for any company that is currently leveraging the flexibility and versatility of a virtual call center solution. For example, the role that virtual call center agents play is vital when it comes to which channels customers...
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