Spring '15 - Service Cloud: Macros and Case Feed enhancements

Spring '15 - Service Cloud: Macros and Case Feed enhancements

Spring '15 - Service Cloud: Macros and Case Feed enhancements

Join Clement Tussiot as he introduces Macros and takes you through the case feed enhancements in Spring '15.

By Vocalcom

Smartphone Adoption Climbs Higher Throughout Second Half of 2013

Industry analyst IDC recently discovered that smartphone shipments are expected to grow by as much as 32.7 percent. In fact, IDC’s findings also show that smartphone shipments have actually risen above feature phone preferences. Ramon Llamas, ICD’s Mobiles Phones program Research Manager, shares that “2013 will mark a watershed year for smartphones.” Llamas adds that many competing vendors have transitioned...
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