Spring '15 - Service Cloud: Smart Agent Console

Spring '15 - Service Cloud: Smart Agent Console

Spring '15 - Service Cloud: Smart Agent Console

Join Michael Ramsey to hear all about what's new in the Service Console for Spring '15.

By Vocalcom

Predictive Dialers Key in Relationship Marketing

Contemporary poet Mary Oliver once said, “To pay attention – this is our endless and proper work.” It’s safe to say Oliver would have been a proponent of the business strategy that has recently risen to the forefront: relationship marketing. Your customers want to be recognized and made to feel that their questions are important. As a business, your endless...
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