Spring '15 - Service Cloud: Smart Agent Console

Spring '15 - Service Cloud: Smart Agent Console

Spring '15 - Service Cloud: Smart Agent Console

Join Michael Ramsey to hear all about what's new in the Service Console for Spring '15.

By Vocalcom

The Do's and Dont's of Telemarketing

Telemarketing software is only as powerful as the people who are using it. This stream of logic seems to go unnoticed, however, for those who consider telemarketing an archaic form of generating revenue and establish customer connections. Of course, this isn’t true. The key to leveraging the full power of your telemarketing software is by empowering your agents for proper...
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