Spring '15 - Service Cloud: Social Customer Service

Spring '15 - Service Cloud: Social Customer Service

Spring '15 - Service Cloud: Social Customer Service

Join Brett Weigl to hear about what's new in Spring '15 for Social Customer Service

By Vocalcom

Best Practices for Engaging Your Customers on Twitter

Twitter was declared the world’s fastest-growing social platform according to a recent infographic from Media Bistro. In fact, the site reportedly added 40 percent more active users between Q2 and Q4 of last year. It seems pretty clear that this platform is one you should be leveraging to establish responsive customer connections and communications in real-time to position your brand...
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