Spring '15 - Service Communities

Spring '15 - Service Communities

Spring '15 - Service Communities

Join Peter White to hear all about what's new for Spring '15 including Question-to-Case.

By Vocalcom

6 Tips for Giving Customers an Effortless Experience

Brands often spend time making customer experiences meaningful and even fun, but how many focus on making it effortless? It’s always great to engage customers in a positive manner, but overcomplicating the experience will not win them over. Here are six tips for giving customers an effortless experience and winning their satisfaction. Identify channels that need optimization When customers start...
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